FREQUENTLY ASKED QUESTIONS
Everything you need to know
Need assistance? The team at Wood n Bees Urban Farm Goods has compiled comprehensive answers to some of the questions we get asked most often by our customers. If you can’t find what you're looking for or need further help, feel free to reach out anytime
Our products are not certified organic but are made using organic options, when available, and made with the quality ingredients that make you feel good about using them. Botanicals are grown right here at our urban farm using organic techniques. We use herbicides and pesticides only when necessary and then use organic options very sparingly. Same goes for our chickens! They eat pretty much whatever they want so we keep it as healthy as we can for them! Bees forage an approx 5 mile radius so they gather what they gather and make us delicious honey that we can call local, raw and pure but not organic.
WHAT IS YOUR RETURN POLICY?
Not happy with your purchase? Not a problem!! Please reach out to us and we will make it right!!
We offer paypal at checkout but also accept cash and venmo. Please message us if you would like to venmo us and then choose cash at delivery during checkout. In the message portion add Venmo or paypal there to remind me!!
DO YOU SELL GIFT CARDS?
We don't currently offer a physical gift card but if you want one we can make one. Holler at us and we will make it happen.